Privacy policy

This privacy policy (“Privacy Policy”) regulates the processing of your personal data as a part of your use of our Website (the “Website”) and the related services (jointly referred to hereinafter as the “Services”). Said processing is performed by Swaegers & Co as controller, which has its registered office at Kluis Fabriek, Industrieweg 5, 2320 Hoogstraten (also referred to hereinafter as “we” and “us”), registered with the CBE under number 042836.370, in accordance with the applicable legislation on the protection of personal data.

For questions about this Privacy Policy or about how we process your data, you can contact us at info@swaegers.be.

By using our website or services, you confirm that you have carefully read this Privacy Policy and that you agree to it without reservation. We reserve the right to amend this Privacy Policy from time to time, at our own discretion. Any such change will be communicated via the Website.

“Cookies” or similar technology may be used as part of the website or the services. Cookies are text files placed on the hard drive of a device, containing certain information, which may sometimes include personal data. For more information on the use of cookies, please consult our cookie policy.

This Privacy Policy was last updated on 23/09/2026.

What data do we process and why

We process personal data relating to you when you use the Website and/or Services:

When? Use of Services, use of the Website, entering into agreements as a customer and/or supplier
What? Identification data and financial data
Why (purpose)? Processing your request
Legal basis? Legitimate interest, consent, preparation and performance of the agreement
Retention period? Up to 2 years after the last contact, or the duration of the customer relationship plus the statutory retention period if you become a customer or supplier

When? When you contact us
What? Identification data
Why (purpose)? Sending related information and updates
Legal basis? Consent
Retention period? Up to 2 years after the last contact

When? Placing an order, requesting a quote, receiving a delivery, receiving a service, entering into an agreement with Swaegers, Swaegers’ performance of this agreement, service, or delivery, customer and supplier management, direct marketing
What data? Identification data about you and your company, geographic data about you and your company, contact information (such as name, address, email, phone number, business registration number), physical data (on-premises camera footage), job title and education level, financial and banking information, and any other data necessary for the performance of our agreement
Why (purpose)? Consent, preparation and performance of the agreement, legal obligation, legitimate interest, to protect premises, business operations, and personnel using camera footage
Legal basis? Consent/performance of the agreement/legal obligation/legitimate interest
Retention period? Duration of the customer relationship/supplier relationship + 7 years after termination, in accordance with the statutory accounting retention requirement. Camera footage: see separate section “Camera Use” (1 month, or 40 days for animal welfare cameras)

In principle, we obtain the personal data mentioned above directly from you. In addition to the purposes stated above, we may also process your personal data:

  • To provide you, in a personalised and efficient manner, with information about products and services you request, whether via the website, e-mail, telephone or social media channels.
  • To ensure proper delivery of our services.
  • For direct marketing purposes, in other words to provide you with targeted communications, promotions, offers and other advertisements from us. We always ask for your consent for this.
  • To carry out statistical analyses in order to improve our Website and/or Services, or to develop new products or services.
  • To transfer to the police or judicial authorities as evidence of possible offences, or if there are reasonable suspicions of an unlawful act or offence committed through your use of the Website or the Services.
  • In the context of a possible merger with, acquisition by/of, or split by a third party. If that third party is located outside the European Economic Area, we will ensure appropriate safeguards as described below.

If and when your registration on the website or use of the website or services can be considered (a) a breach of our terms or property rights, (b) a threat to the security or integrity of our services, (c) a danger to the Website, Services or systems of ours or our subcontractors as a result of viruses, malware or any other form of malicious code, or (d) in any way illegal, unlawful, discriminatory or offensive, we may process your data in the interest of ourselves, our partners or third parties.

Do we share your data

We rely on the following external processors to offer you the best possible website and service:

  • External processors
    Google Analytics: website statistics and usage analysis
    Combell: hosting provider, responsible for hosting our website and the associated data
  • In addition, we may use advertising and tracking platforms (such as Google Ads, Meta Ads or LinkedIn Ads) for remarketing and conversion measurement. This processing is based on cookies for which we ask your consent. More details on the specific tools we use and how you can manage your preferences can be found in our cookie policy.
  • We ensure that all our processors may only process your personal data on our behalf, and on the basis of a data processing agreement.

We do not send your personal data to third parties in an identifiable manner if this is not required to provide the services, without your explicit consent.

We may transfer anonymised data to other organisations, which may use this data to improve products and services.

Where do we process data

We ourselves, and our external processors, process your identifiable personal data in principle within the European Economic Area (EEA).

If data is nevertheless transferred to a country outside the EEA, we will ensure appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, or a valid adequacy decision of the European Commission for the country concerned. Upon simple request, you can obtain more information about this via info@swaegers.be.

We may transfer anonymised data to organisations outside the EEA, as such data is no longer considered personal data. 

How do we process data

We only process the personal data necessary to achieve the purposes stated in this policy, in a lawful and transparent manner, and we keep this data as accurate and up to date as possible.

Your personal data is retained for as long as described in the table above, or until you withdraw your consent for processing based on consent. Withdrawing your consent may mean that you can no longer (fully) use the website or services.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, theft, loss, manipulation or destruction. Access by our staff or that of our processors is granted only on a need-to-know basis and is subject to strict confidentiality obligations.

Your rights regarding personal data

  1. Right of access: you have the right to request access to all personal data we process about you.
  2. Right to rectification: you have the right to request that incorrect or inaccurate personal data be corrected free of charge.
  3. Right to withdraw consent: you have the right to withdraw previously given consent for the processing of your personal data at any time, by sending an e-mail to info@swaegers.be.
  4. Right to restriction: you can ask us to restrict the processing of your personal data if (a) you dispute the accuracy of that data, (b) the processing is unlawful, or (c) the data is no longer needed for the stated purposes, but you still need it for a legal claim.
  5. Right to object: you have the right to object to the processing of your data for serious and legitimate reasons. Where the processing concerns direct marketing, you always have the right to object free of charge and without justification.
  6. Right to data portability: where your data is processed on the basis of consent or an agreement, and this is done by automated means, you can receive your data in a structured, commonly used format.
  7. How to exercise these rights: send your request to info@swaegers.be, clearly stating which right you wish to exercise. To verify your identity, we may ask you to provide additional information proportionate to the request. We will never ask you to send a full copy of your identity card by e-mail; if identity verification is required, this will be done through a more secure, less intrusive method. We will handle your request as quickly as possible, and at the latest within thirty (30) days of receipt.
  8. Right to lodge a complaint: if you have an issue with our processing of your personal data, please contact us first. If you are not satisfied with our response, you can lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit, GBA), Drukpersstraat 35, 1000 Brussels, via gegevensbeschermingsautoriteit.be.

Contact Information

Slachthuis Swaegers NV

Industrieweg 5

2320 Hoogstraten

Email: info@swaegers.be

Camera Use

Swaegers has installed cameras inside and outside the company. The camera surveillance serves the following purposes:

  • to protect safety and health, including the safety, health, and welfare of animals;
  • to protect Swaegers’ property;
  • to monitor the production process;
  • to monitor employees’ work performance.

The footage is retained for a period of 1 month. Footage recorded by cameras installed for the purpose of protecting animal welfare is retained for a period of 40 days.

If you wish to view the footage, you may submit a request to the Data Controller.

Right to One’s Own Image

Swaegers may, in the course of its business operations and activities, take photographs or video recordings of individuals present on the premises. If, as a customer and/or supplier, you do not wish for Swaegers to use these images or videos featuring you for promotional purposes via its Website or other channels, you may submit an objection to Swaegers. Swaegers will make every effort to take the necessary measures to ensure your right to your own image.

Intellectual Property Rights Regarding Our Website

All rights, including copyright and database rights, relating to the Website and its content belong to or are licensed to Swaegers or are otherwise used as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, disclose, broadcast, or transmit any text, figures, graphics, logos, buttons, icons, images, or their selection and arrangement, or any underlying source code and software, for commercial or public purposes without the prior written consent of Swaegers or the copyright holder. You may not adapt, modify, or create derivative works based on the material or information on the Website, or use them for any purpose other than personal, non-commercial use. You are deemed to agree to use the Website only for lawful purposes.

Swaegers reserves the right to use materials (including text and images) submitted to the Website for its own purposes, whether on the Website or in any other form, including for advertising purposes. Swaegers reserves the right to review submissions to the Website and, if necessary, to modify or reject them.

All names, images, and logos identifying Swaegers are Swaegers’ own trademarks. All brand, product, service, and company names on the Website are trademarks, service marks, and trade names of their respective owners. Swaegers does not authorize their use by anyone other than the owners. Such use may constitute an infringement of the owner’s rights.

Cookie Policy

For information regarding the use of cookies on our website, please refer to the Cookie Policy, which can also be found on the Website.

External Links

Swaegers assumes no responsibility for the content of external sites that may be accessed from this site. Any visit to these external sites is entirely at the user’s own risk.